Shipping Policy

Welcome to DUKAAN. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below before placing an order.

Order Processing

• Orders are processed within 1–3 business days (Monday–Friday).

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Shipping Time

Estimated delivery times may vary depending on your location:

• United States: 5–10 Business Days

• Canada: 6–12 Business Days

• United Kingdom: 5–10 Business Days

• Australia: 6–12 Business Days

• France: 6–12 Business Days

• Greece: 7–14 Business Days

• Taiwan: 6–12 Business Days

Please note that delivery times are estimates and may be affected by customs processing, weather conditions, holidays, or courier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery location. Any free shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email (if available). You can use this number to monitor the progress of your shipment.

Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Lost or Delayed Shipments

If your order is significantly delayed or appears to be lost in transit, please contact our support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to help.